EMR Software Solutions
Solutions that begin with care
Accelerating business growth with agency-wide efficiencies that scale to any size agency
Careficient EMR
Spend more time caring for patients and running your business and less time on manual time-consuming tasks.
Careficient is the most functional, scalable, and flexible EMR system on the market, capable of handling one — or a thousand agencies. Improve your agency’s productivity and efficiency by automating as many tasks as possible. Careficient addresses all the business processes your agency needs to streamline your workflows and ensure regulatory compliance.
Benefits:
• Improve your productivity
• Easy to use, easy to onboard
• Reduce your costs
• Get paid faster and improve your cash flow
• Reduce risk with a Verified solution provider
• Ensure regulatory compliance
Automate your agency’s workflow
- Referral entry / processing
- Automated benefit eligibility verification
- Document Management via CareCOM
- Integrated comprehensive EMR
- e-Faxing (bi-directional): CareCOM
- Built-in compliance workflows & alerts
- Orders tracking/compliance
- QA review process
- Patient family portal
- Manage caregivers, contractors, administrative associates
- Compliance tracking & management
- Availability management
- Security management
- EVV management & reporting
- Follows physician orders
- Follows services requested for paraprofessionals
- Checks payer authorization required
- Caregiver matching based on compliance, available & territory
- Mass scheduling assignment
- Missed visit management & reporting
- On-line & off-line visit notes / forms entry
- Integrated with orders / care plan
- Customizable forms
- Electronic patient & associate signatures
- Dashboard displays agency’s performance
- Minute by minute reporting for ongoing agency activity
- Complete workflow management
- Ad hoc & standard reports
- Payer master files for all payers
- Billing requirements / rules for all payers
- Authorization tracking & management
- Benefit eligibility tracking (ongoing)
- Automated billing for all eligible payers
- Integrated collections / AR management
- Payroll reporting
- Service verification for accurate billing & payroll information
- Interoperability engine interfacing data exchange
- Seamless integration with suite of third party providers
One EMR for all lines of business
HOME HEALTH
HOSPICE
HOME CARE
PALLIATIVE
Custom-tailored with a suite of modules that deliver enhanced functionality:
CareClaims
Manage claims, eligibility verification and payers in real time through your Careficient EMR.
CareClaims Pro
Includes all of the CareClaims functionality, with additional workflow automation and analytics for your Medicare claims.
CareAnalytics
Revenue cycle analytics — Empower your agency with actionable intelligence to help improve cash flow and profitability in one application.
CareEVV
Electronic Visit Verification increases documentation accuracy, easily access physician’s plan of care and retain employees with a better caregiver experience.
CareDocuments
Streamline documentation workflow, including inbound and outbound document management.
CareConnect
Interoperability between Careficient and your most valued partners to ensure the highest quality of care for your patients.
CarePortal
Provide authorized access to family members, providers and patients to electronic medical records on a secure reliable network.
CareDDE
Automated connectivity to your Medicare fiscal intermediary.
Careficient’s EMR provides best-in-class interoperability*
* Not all available integrations are shown. We are always adding technology partners and can create custom integrations for your unique needs.
Frequently Asked Questions About
Home Health & Hospice EMR Software
Choosing an EMR is one of the most important decisions a home health, hospice, or palliative care agency will make. Below are the questions we hear most often from agency leaders evaluating Careficient — covering compliance, billing, multi-agency operations, and what makes a cloud-based, all-in-one EMR different from legacy systems. If you don’t see your question answered here, our team is one click away.
Careficient is a cloud-based, compliance-first EMR built specifically for home health, hospice, and palliative care agencies. The platform combines clinical workflows, scheduling, payroll, accounts receivable, OASIS, HOPE, EVV, and revenue cycle management in a single system. Careficient is designed for agency leaders who want one connected platform instead of stitching together separate clinical, billing, and back-office tools.
HOPE (Hospice Outcomes and Patient Evaluation) is the CMS-required assessment tool that replaced the HIS for hospice providers. Agencies need an EMR that supports HOPE’s structured data points, automates submission, and helps clinicians capture the right information at the right time. Careficient’s hospice workflows are built directly around HOPE requirements, with automated HOPE submission and ongoing enhancements to streamline HUV1 and HUV2 visit workflows around HOPE requirements so clinicians capture the right data at the right time.
EVV is required under the 21st Century Cures Act for Medicaid-funded home health services. Careficient’s built-in EVV captures visit start and end times, GPS location, services performed, and caregiver identity, then transmits the data to your state’s aggregator. It works with both open and closed state EVV models without requiring third-party software.
Home health and hospice have different regulatory requirements, billing rules, and clinical workflows even though many agencies offer both. A purpose-built dual EMR handles OASIS assessments for home health and HOPE for hospice within the same system, so agencies don’t have to maintain two platforms or duplicate patient records. Careficient is designed from the ground up to support home health, hospice, and palliative care in one connected system.
Yes. Careficient is built to support multi-agency operations from a single platform, with shared back-office functions like billing, payroll, and reporting across locations. This is one of the most common reasons growth-focused agency owners and operators switch to Careficient — it eliminates duplicate systems and lets one team manage several agencies efficiently. Bev from Sacred Heart Home Care manages three home health agencies on Careficient as a single operator.
Careficient combines automated claims editing, real-time eligibility verification, denial management, and direct Medicare submission inside the EMR. We also offer an in-house RCM services team that manages the full revenue cycle for agencies that want to outsource billing — a service most EMR vendors don’t provide. Agencies typically see faster reimbursement cycles and lower days in AR after switching.
Careficient runs natively in the cloud on HIPAA-compliant infrastructure, with secure access from any location and any device. There’s no on-premise hardware to maintain and no separate VPN required for remote clinicians. The platform is also CHAP Verified, ACHC Certified, and recognized under CHAP’s Age-Friendly Care program.
Careficient supports HL7, FHIR, and CDA interoperability standards and has active integrations with leading post-acute industry platforms. Active partners include Bamboo Health, CarePort, CellTrak, Change Healthcare, HHAeXchange, Inovalon, McKesson, Sandata, SHP, Tellus, Waystar, Wolters Kluwer, QuickBooks, and AWS. Pharmacy Benefit Management (PBM) integrations include BetterRx, Enclara, FrameworkLTC, OnePoint, Optum, and PDCRx. Strategic partners include CareXM, HealthRev Partners, and Trella Health, and custom integrations are available for unique workflows.